AI reduces the number of human errors. Today, artificial intelligence reinvents HR professionals in a way no one has seen before.
AI is omnipresent becoming the norm in many facets of our everyday lives. Several businesses today have leveraged the capabilities of artificial intelligence. The moment is now — where do you place yourself in the AI era today?
Why does human resource matter more than ever in this age of artificial intelligence?
It is but ironic to experience the way AI is transforming human resources — HR professionals and HR leaders. Digitization affects us dramatically; digital skills shortages have become challenging more than ever. Instead of spending so much time debating how AI is replacing our jobs, we easily forget that these same technologies have a major role in recruiting, securing, and employee retention.
We’re in an era underpinned by rapid advances in AI. Job-roles turned inside-out, where expectations of what can be achieved rises, and challenges never cease to stop. A technology revolution is not new. But the pace is quickening — AI is set to take the center stage in most organizations — intelligent machines demonstrating their capability to reduce costs, boost employee productivity, and keep businesses on their toes.
Transformation is happening now.
Let’s have a glance at the best ways how artificial intelligence is changing the face of HR professionals.
A survey “Extending expertise: How cognitive computing is transforming HR and the employee experience,” by IBM in 2017 concluded stating:
👉66% of the CEOs believed cognitive computing can drive HR.
👉54% of human resource professionals believed it will affect key roles in the HR organization.
👉And half of the 🔗HR professionals said they recognized cognitive computing as a powerful tool in transforming key dimensions of human resource.
Does it look like a cherry on top?
The Human Resources Professional Association (HRPA) reported:
👉52% of their 2017 survey respondents said business was unlikely to adopt AI in the next five years.
👉While 36% of respondents said, their organizations were way too small.
👉28% said their senior leadership does not see the need for such technological innovation.
To “AI” or not to “AI,” may still be a question that exists. But some organizations have already started their journey.
It is happening now: below are the best ways how artificial intelligence is revolutionizing human resources.
1. Smart people analytics
It’s been years together collecting data on their customers to gain positive insights for future prediction says, Guarino. You do not need crystal balls anymore. HR professionals need to catch up with leveraging people analytics. Analyzing the kind of data to track, managing, and protecting enables AI to play a significant role in human resources.
2. Reduced biases
Although recruiters may try to be inclusive, they’re humans, and humans can subconsciously be easily influenced. As humans, it is a tendency we find recruiters remain partial toward candidates who are most like them. This unconscious biases eventually find its way into job selection.
With the help of 🔗AI and automation, biasness can now be eliminated using algorithm assessment platforms. This further ensures a diversified pool of candidates appearing from initial screening. For instance, if biasness is encountered in the audit, the algorithm assessment platform can be reprogrammed to eliminate bias.
3. Automation of repetitive tasks
Automation majorly focuses on repetitive tasks and of low-value. This is carried forward by increasing the focus on strategic methods. Saving time allows human resource professional to widen their focus toward value-add work such as continuous feedback and mentoring. AI tools can easily automate common human resource tasks such as benefits management and common questions requests, etc.
4. Identify employees looking to pave their way out
At Veriato, employers use an AI platform that can easily screen employees that are looking to head out from the company. It keeps a track on the employees’ computer activity such as browsing history, emails, keystrokes, etc. After a month, an 🔗AI system that analyzes the activity analyzes the data that has been stored and determines a baseline of normal activity pattern. This report flags outlier and sends information to the employer. The AI system can detect changes in the overall behavior of employees’ communication, thus predicting when the employee plans to take an exit from the organization.
5. Cognitive support in decision-making
Cognitive engines now make it possible for human resource professionals to demonstrate their day-to-day decisions in the workplace. On a daily basis, they need to keep a check on handling tasks like vacation requests, team training, hiring processes, and determining mood change. Cognitive engines give them the advantage of handling these tasks.
6. Improved training
AI is a solution provider to 🔗HR leaders and HR teams when it comes to ongoing staff evaluation and training. With the help of AI tools, skill gaps can easily be identified according to which training programs are developed to train employees. With AI tools, programs are easily organized and presented thus offering a better learning experience.
No doubt, due to advancement in AI, human resources now finds it easier to lead an unbiased and fast-track measures in accelerating workforce development.